CCRTA-ADA Paratransit Service
CCRTA-ADA Paratransit Service
Address:
215 Iyannough Road
Hyannis, MA 02601
Hyannis, MA 02601
Customer Service:
800-352-7155
Description of Services
ADA Paratransit service is our door-to-door shared ride transportation for passengers who meet ADA eligibility requirements established by the Americans with Disabilities Act (ADA) and whose disability prevents them from using CCRTA’s accessible fixed route buses.
CCRTA ADA Paratransit allows travel for any purpose from origins to destinations within ¾ mile of our fixed route bus services.
Call the Operations Center at least the day before the trip is needed at 508-385-1430 or 800-352-7155 or TTY 508-385-4163. Reservations are taken Monday through Sunday from 8:00 a.m. until 5:00 p.m.
FARES:
A one-way ADA paratransit ride is $2.50 each way.
Personal Care Attendants:
Personal Care Attendant fare is free, but must be indicated on the original application and when making the reservation and both must have the same origin and destination.
Companions:
You may also bring a companion who will be charged the same fare as you. You and your companion must have the same origin and destination.
Last updated: July 2023
CCRTA ADA Paratransit allows travel for any purpose from origins to destinations within ¾ mile of our fixed route bus services.
Call the Operations Center at least the day before the trip is needed at 508-385-1430 or 800-352-7155 or TTY 508-385-4163. Reservations are taken Monday through Sunday from 8:00 a.m. until 5:00 p.m.
FARES:
A one-way ADA paratransit ride is $2.50 each way.
Personal Care Attendants:
Personal Care Attendant fare is free, but must be indicated on the original application and when making the reservation and both must have the same origin and destination.
Companions:
You may also bring a companion who will be charged the same fare as you. You and your companion must have the same origin and destination.
Last updated: July 2023
Vehicle Types
Vans: Lift Provided, Accepts Wheelchairs
Type of Trips Provided
Business
Education
Employment
Medical/Healthcare
Other: Trip Type: Any destination that is located on the regular fixed route.
Recreation
Shopping
Education
Employment
Medical/Healthcare
Other: Trip Type: Any destination that is located on the regular fixed route.
Recreation
Shopping
Eligibility Requirements
Require rider to fill out a form
Cancellation Policy
Trip must be cancelled no later than 4 hours before scheduled time.
Reservation Types
24 Hours for daily transportation, 24 Hours for daily transportation
Special Services
Door to Door, Other, Ride sharing
Payment Types
Cash - Exact change required.
Days of Service
Monday
7:00 AM - 7:00 PM
Tuesday
7:00 AM - 7:00 PM
Wednesday
7:00 AM - 7:00 PM
Thursday
7:00 AM - 7:00 PM
Friday
7:00 AM - 7:00 PM
Saturday
9:00 AM - 7:00 PM
Counties & Cities of Service
BARNSTABLE: BARNSTABLE, BREWSTER, CHATHAM, DENNIS, EASTHAM, FALMOUTH, HARWICH, HYANNIS, MASHPEE, ORLEANS, PROVINCETOWN, SANDWICH, TRURO, WELLFLEET, YARMOUTH PORT