Provider Details
- Basic Information
- CATA – Dial-a-Ride & ADA Paratransit
- Address: 3 Pond Road, Rear Gloucester, MA 01930
- Customer Service: 978-283-7916
- Website: https://canntran.com/dial-a-ride/
- Description: Cape Ann Transit Authority (CATA) – Dial-A-Ride service is a door to door service for persons who are over 60 years of age, and for adults (over 18 years of age) who have a physical, mental or cognitive disability. Dial-a-ride service is available Gloucester, Rockport, Ipswich, Essex, and Hamilton.
DIAL-A-RIDE ELIGIBITITY: To qualify for CATA’s Dial-a-Ride service, you must complete a “Dial-a-Ride Application Form” available on the CATA website or by calling (978) 283-7916. Persons over 60 must present proof of age. Individuals with disabilities must also complete Parts B and C. Part C must be completed by a health care professional who is familiar with your disability.
FARES:
Within Gloucester, Rockport, Essex and Ipswich: $2.00 (one way)
Outside Cape Ann: $2.50
ADA PARATRANSIT SERVICE:
CATA’s American’s with Disabilities Act (ADA) paratransit service is a door to door service for individuals who are unable to use fixed route public transportation due to a physical, mental or cognitive disability. ADA Service is available in Rockport and Gloucester year-round and seasonally in Ipswich and Essex. For more information on CATA’s ADA Paratransit Service see brochure on CATA website.
ADA PARATRANSIT ELIGIBITITY:
To qualify for CATA’s ADA paratransit service, you must complete the “ADA Paratransit Eligibility Application Form” available on the CATA website or by calling (978) 283-7916. Part C of the application must be completed by a physician, health care professional, or rehabilitation professional familiar with your disability. You may also be required to come to the CATA office for a functional assessment.
FARES:
One Zone: $2.00
Escort: $2.00
Last Updated: Sep 2025
- Service Details
- Trip Types: Business, Education, Employment, Medical/Healthcare, Other, Recreation, Shopping
- Eligibility: Require rider to fill out a form
- Cancellation Policies: Trip must be cancelled no later than 4 hours before scheduled time
- Special Services: Door to Door
- Payment Types: Cash – Exact change required.
Schedule
| Day | Start Time | End Time |
|---|---|---|
| Monday | 9:00 AM | 2:30 PM |
| Tuesday | 9:00 AM | 2:30 PM |
| Wednesday | 9:00 AM | 2:30 PM |
| Thursday | 9:00 AM | 2:30 PM |
| Friday | 9:00 AM | 2:30 PM |
ESSEX
ESSEX
GLOUCESTER
IPSWICH
ROCKPORT
HAMILTON