Provider Details

Basic Information
FRTA-Demand Response – Deerfield/Whately
Address: 22 Amherst Rd P.O. Box 225 Sunderland , MA 01375
Customer Service: 413-774-2262
Website: https://southcountyseniorcenter.org/home/transportation/
Description: Franklin Regional Transit Authority (FRTA) “Demand Response” Van is available for seniors 60+ in the towns of Deerfield and Whately.

Hours for pick up/drop off to your home address:
– Monday through Friday from 5:30am to 7:30pm
– Saturday and Sunday from 9:30am to 5:30pm

Weekly van trips to Big Y are available on Monday mornings.

Reserve ride for your destination by calling 413.774.2262 Monday through Friday 8am to 3pm.

Fares: Demand Response van service is free thru October 31st! Fixed routes and ADA service is also free! Brochures available at Senior Center.

Last Updated: 8/15/2025
Service Details
Trip Types: Medical/Healthcare, Other, Recreation, Shopping
Eligibility: Must be 60 years or older in participating communities ONLY, Require rider to fill out a form
Cancellation Policies: Trip must be cancelled no later than 4 hours before scheduled time
Special Services: Curb to Curb
Payment Types: Cash – Exact change required., Tickets

Schedule

Day Start Time End Time
Monday5:30 AM7:30 PM
Tuesday5:30 AM7:30 PM
Wednesday5:30 AM7:30 PM
Thursday5:30 AM7:30 PM
Friday5:30 AM7:30 PM
Saturday9:30 AM5:30 PM
Sunday9:30 AM5:30 PM
FRANKLIN
DEERFIELD
WHATELY
GREENFIELD
MONTAGUE
NORTHFIELD
SHELBURNE

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