Provider Details
- Basic Information
- FRTA-MedRide Program
- Address: 12 Olive Street Suite 1 Greenfield, MA 01301
- Customer Service: 413-774-2262
- Website: http://frta.org/getting-around/med-ride/
- Description: Transportation is available for ambulatory persons 60 years or older, who reside in Franklin County and need to travel outside of Franklin County for a medical appointment. Volunteer drivers who have completed a vetting process with the FRTA provide consumers with transportation using their own vehicles.
All residents in the following towns that are over 60 years old and ambulatory qualify-Ashfield, Bernardston, Buckland, Charlemont, Colrain, Conway, Deerfield, Erving, Gill, Greenfield, Hawley, Heath, Leyden, Montague, New Salem, Northfield, Orange, Petersham, Phillipston, Rowe, Shelburne, Shutesbury, Warwick, Wendell and Whately.
You can schedule a ride up to two months in advance but must schedule at least 3 business days ahead of your trip.
Transportation is available Monday through Friday and can be scheduled by calling the FRTA at 413-774-2262 ext. 0.
Only two trips per week are allowed.
Fees:
There is a small fee of $.40 per mile traveled, in addition to any parking fees or highway tolls. The customer is billed at the end of the month.
Last Updated: 08/25/2025
- Service Details
- Trip Types: Medical/Healthcare
- Eligibility: Must be 60 years or older in participating communities ONLY
- Cancellation Policies: Trip must be cancelled no later than 4 hours before scheduled time
- Special Services: Curb to Curb
- Payment Types: Clients are billed quarterly
Schedule
| Day | Start Time | End Time |
|---|---|---|
| Monday | 8:00 AM | 4:00 PM |
| Tuesday | 8:00 AM | 4:00 PM |
| Wednesday | 8:00 AM | 4:00 PM |
| Thursday | 8:00 AM | 4:00 PM |
| Friday | 8:00 AM | 4:00 PM |
FRANKLIN
ASHFIELD
BUCKLAND
CHARLEMONT
COLRAIN
CONWAY
DEERFIELD
ERVING
GILL
GREENFIELD
HAWLEY
HEATH
LEYDEN
MONTAGUE
NEW SALEM
NORTHFIELD
ORANGE
ROWE
SHELBURNE
SHUTESBURY
WARWICK
WENDELL
WHATELY
HAMPDEN
BLANDFORD
CHESTER
MONTGOMERY
RUSSELL
SOUTHWICK
SPRINGFIELD
HAMPSHIRE
CHESTERFIELD
AMHERST
CUMMINGTON
GOSHEN
HUNTINGTON
PLAINFIELD
SOUTHAMPTON
WORTHINGTON
WORCESTER
PETERSHAM
PHILLIPSTON