Provider Details

Basic Information
MGH Shuttle – Northampton to MGH Boston
Address: 30 Locust Street Northampton, MA 01061
Customer Service: 413-966-8011
Website: https://www.cooleydickinson.org/home/patients-families-visitors/shuttle/
Description: Our free, weekday, roundtrip shuttle bus gets you to Mass General Brigham (MGB) destination hospitals – Massachusetts General Hospital, Brigham & Women’s Hospital, and Mass Eye and Ear – and back to Northampton.

The 28-passenger, wheelchair-accessible shuttle bus departs daily from the parking lot across from 8 Atwood Drive in Northampton promptly at 6:30 a.m. The bus is equipped with free Wi-Fi and will make one stop at a rest area along the Mass Pike, arriving at Mass General Hospital’s Fruit Street entrance at approximately 9 a.m. for patients with appointments at Mass General Hospital and Mass Eye and Ear. The bus will then proceed to Brigham and Women’s Hospital to drop off patients there. Due to variability in traffic, all appointments at Mass General, Brigham and Women’s and Mass Eye and Ear must be scheduled between the hours of 10 a.m. and 1:30 p.m. The bus will depart the Boston hospitals at 3 p.m. The shuttle runs Monday through Friday; there is no shuttle service on weekends or major holidays.

You must have an appointment at one of the MGB destination – Mass General Hospital, Brigham & Women’s Hospital or Mass Eye and Ear – to ride the shuttle.
Departs weekdays (except major holidays*) from the parking lot across from our 8 Atwood Drive facility. Parking in this lot is free.
The shuttle departs promptly at 6:30 a.m. and leaves the Boston hospitals at 3 p.m.
Reservations are required. To reserve your seat, call 413-966-8011, Monday through Friday between 8 a.m. and noon. Outside of those hours, press ‘1’ to leave a message for the shuttle bus coordinator; calls will be returned the next business day.

Last Updated: Aug 2025
Service Details
Trip Types: Boston hospital trips, Medical/Healthcare
Eligibility: PT1 Required for MassHealth Transportation
Cancellation Policies: Require 24 hours notice
Special Services: Curb to Curb
Payment Types: Free Service

Schedule

Day Start Time End Time
Monday6:30 AM3:00 PM
Tuesday6:30 AM3:00 PM
Wednesday6:30 AM3:00 PM
Thursday6:30 AM3:00 PM
Friday6:30 AM3:00 PM
HAMPSHIRE
NORTHAMPTON
SUFFOLK
BOSTON

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