Provider Details

Basic Information
The Ride MBTA (North Area)
Address: MBTA 10 Park Plaza Boston, MA 02116
Customer Service: 800-533-6282
Website: http://www.mbta.com/riding_the_t/accessible_services/default.asp?id=7108
Description: ONLY registered THE RIDE customers may take advantage of the service. The Ride is a door-to-door lift-equipped van and sedan service that complements the fixed route services and is designed to meet or exceed the MBTA’s obligations to provide “complementary paratransit service” under the Americans with Disabilities Act of 1990 (ADA). In accordance with ADA requirements, THE RIDE is in service 7 days a week (including holidays), generally from 5 a.m. to 1 a.m., mirroring the fixed route schedule. To make reservations, visit the Ride WebsiteFARES: Local One-way ADA Fare: $3.35  Premium ADA Fare: $5.60 per registered passenger or guest. Last Updated: 05/17/21
Service Details
Trip Types: Boston hospital trips, Education, Employment, Medical/Healthcare, No restrictions on trip purpose., Other, Recreation, Shopping
Eligibility: Requires an in-person interview at THE RIDE Eligibility Center
Cancellation Policies: No cancellation policy
Special Services: Door to Door, Ride sharing
Payment Types: RIDE Account

Schedule

Day Start Time End Time
Monday5:00 AM11:30 PM
Tuesday5:00 AM11:30 PM
Wednesday5:00 AM11:30 PM
Thursday5:00 AM11:30 PM
Friday5:00 AM11:30 PM
Saturday5:00 AM11:30 PM
Sunday5:00 AM11:30 PM
ESSEX
BEVERLY
DANVERS
LYNN
LYNNFIELD
MARBLEHEAD
MIDDLETON
NAHANT
PEABODY
SALEM
SAUGUS
SWAMPSCOTT
TOPSFIELD
WENHAM
MIDDLESEX
EVERETT
MALDEN
MELROSE
READING
STONEHAM
WAKEFIELD
WILMINGTON
SUFFOLK
BOSTON
CHELSEA
WINTHROP
REVERE

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