Provider Details

Basic Information: FRTA-ADA Paratransit Services; Address: 12 Olive Street Suite 1 Greenfield, MA 01301; Customer Service: 413-774-2262; Website: https://www.frta.org/getting-around/persons-with-disabilities/; Description: FRTA ADA PARATRANSIT SERVICE
In order to access ADA complementary paratransit transportation you must:
Complete the application and have a medical professional with whom you are familiar complete the Professional Verification portion.
Reside within 3/4 of a mile of an existing FRTA bus route.
Your trips must be scheduled to occur in conjunction with the times that the fixed-route system is in operation. Hours do vary depending on the fixed route schedule so you should refer to the Schedules & Maps for availability.

Trips may be scheduled from one (1) to fourteen (14) days in advance.

Please contact our office at (413) 774-2262 if you would like an application sent to you.

Last Updated: 8/6/2025

Service Details: Trip Types: Business, Education, Employment, Medical/Healthcare, Other, Recreation, Shopping; Eligibility: Only provide transportation to participants in our program, Only provide transportation to the towns we service, Require rider to fill out a form; Cancellation Policies: Trip must be cancelled no later than 4 hours before scheduled time; Special Services: Other; Payment Types:

Schedule

FRANKLIN

CHARLEMONT

DEERFIELD

GREENFIELD

ORANGE

SHELBURNE

WHATELY

BUCKLAND

MONTAGUE

ERVING

HAMPSHIRE

HATFIELD