Provider Details

Basic Information
FRTA-ADA Paratransit Services
Address: 12 Olive Street Suite 1 Greenfield, MA 01301
Customer Service: 413-774-2262
Website: http://frta.org/getting-around/persons-with-disabilities/
Description: FRTA ADA PARATRANSIT SERVICE The FRTA’s ADA Paratransit services are for individuals who are unable to independently ride the FRTA’s accessible fixed-route system and meet one or more of the following criteria:UnconditionalThis is granted to a person if their disability (functional or cognitive) prevents him/her from using the fixed route bus service for any trip.Conditional This is granted to a person that can use buses under certain circumstances, but needs to utilize our services under certain conditions, such as weather conditions or barriers to a particular trip by bus.TemporaryThis is granted to a person on a temporary basis. The length of time will vary depending on the medical necessity. Last Updated: July 2023
Service Details
Trip Types: Business, Education, Employment, Medical/Healthcare, Other, Recreation, Shopping
Eligibility: Only provide transportation to participants in our program, Only provide transportation to the towns we service, Require rider to fill out a form
Cancellation Policies: Trip must be cancelled no later than 4 hours before scheduled time
Special Services: Other
Payment Types:

Schedule

Day Start Time End Time
Monday5:00 AM9:00 PM
Tuesday5:00 AM9:00 PM
Wednesday5:00 AM9:00 PM
Thursday5:00 AM9:00 PM
Friday5:00 AM9:00 PM
FRANKLIN
CHARLEMONT
DEERFIELD
GREENFIELD
ORANGE
SHELBURNE
WHATELY
BUCKLAND
MONTAGUE
ERVING
HAMPSHIRE
HATFIELD

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