Provider Details
- Basic Information
- LRTA – Road Runner ADA Paratransit & Dial-a-Ride
- Address: 113 Thorndike St. Lowell, MA 01852
- Customer Service: 978-459-0152
- Website: https://lrta.com/dial-a-ride/
- Description: ADA Paratransit Services:
Road Runner ADA paratransit service is available to people with disabilities who are unable to ride Lowell Regional Transit Authority (LRTA) Fixed Route Bus Services. For people with disabilities who are unable to get to their transit stop or station, Road Runner operates a parallel service to LRTA Fixed Route. Road Runner is operated by Lowell Transit Management Corporation.
Road Runner office hours are Monday-Friday 6:30AM to 4PM. Reservations may be requested up until 4PM the day before your trip. If calling on a weekend or holiday, please leave a voicemail.
Fare Free through October 2025
Road Runner Senior Dial-a-Ride:
The LRTA Road Runner Senior Service is an origin to destination Paratransit service available to residents within the LRTA service area and who are 60 years of age or more. All of the Road Runner services are shared ride services intended to safely and efficiently transport as many passengers at a time as possible. All services are provided with wheelchair accessible vehicles.
Senior Service DAR provided from Lowell, Billerica, Chelmsford, Tewksbury, and Dracut: Road Runner Senior Service is available for trips which travel to a medical appointment within the LRTA service area. Seniors are asked to call their local Senior Centers for all rides not covered by Road Runner Service.
8:00 A.M. and 4:00 P.M. Monday – Friday, depending on the service area
Phone: (978) 459-0152, Call 24 at least 24 hours in advance of reservations.
Dispatch will accept phone reservations from 8am to 3pm, Monday – Friday.
Must be age 60 or over with government ID and registered with Road Runner Prior to reservations.
Fare Free through October 2025
Last Updated: June 2025
- Service Details
- Trip Types: Adult daycare, Business, Dialysis center, Education, Employment, Medical/Healthcare, Other, Recreation, Religious, Shopping
- Eligibility: Only provide transportation to the towns we service, Requires ADA application approval
- Cancellation Policies: Trip must be cancelled no later than 2 hours before scheduled time
- Special Services: Curb to Curb, Door to Door, Ride sharing
- Payment Types: Cash – Exact change required.
Schedule
| Day | Start Time | End Time |
|---|---|---|
| Monday | 8:00 AM | 4:00 PM |
| Tuesday | 8:00 AM | 4:00 PM |
| Wednesday | 8:00 AM | 4:00 PM |
| Thursday | 8:00 AM | 4:00 PM |
| Friday | 8:00 AM | 4:00 PM |
MIDDLESEX
BILLERICA
BURLINGTON
CHELMSFORD
DRACUT
LOWELL
TEWKSBURY
WESTFORD
BEDFORD
WILMINGTON
ACTON
CARLISLE
GROTON
PEPPERELL
TOWNSEND
TYNGSBOROUGH