Provider Details

Basic Information
The Ride MBTA (West Area)
Address: MBTA-OTA Ten Park Plaza Boston, MA 02116
Customer Service: 877-765-7433
Website: http://www.mbta.com/riding_the_t/accessible_services/default.asp?id=7108
Description: ONLY registered THE RIDE customers may take advantage of the service. The Ride is a door-to-door lift-equipped van and sedan service that complements the fixed route services and is designed to meet or exceed the MBTA’s obligations to provide “complementary paratransit service” under the Americans with Disabilities Act of 1990 (ADA). In accordance with ADA requirements, THE RIDE is in service 7 days a week (including holidays), generally from 5 a.m. to 1 a.m., mirroring the fixed route schedule. FARES:Local One-way ADA Fare: $3.35  Premium ADA Fare: $5.60 Last Updated: 05/17/21
Service Details
Trip Types: Boston hospital trips, Education, Employment, Medical/Healthcare, Other, Recreation, Shopping
Eligibility: Requires an in-person interview at THE RIDE Eligibility Center
Cancellation Policies: No cancellation policy
Special Services: Door thru Door, Ride sharing
Payment Types: RIDE Account

Schedule

Day Start Time End Time
Wednesday5:00 AM11:59 PM
Thursday5:00 AM11:59 PM
Friday5:00 AM11:59 PM
Saturday5:00 AM11:59 PM
Sunday5:00 AM11:59 PM
Monday5:00 AM11:59 PM
Monday12:00 AM1:00 AM
Wednesday12:00 AM1:00 AM
Thursday12:00 AM1:00 AM
Friday12:00 AM1:00 AM
Saturday12:00 AM1:00 AM
Sunday12:00 AM1:00 AM
Tuesday5:00 AM11:59 PM
Tuesday12:00 AM1:30 AM
MIDDLESEX
ARLINGTON
BEDFORD
BELMONT
BURLINGTON
CAMBRIDGE
CONCORD
LEXINGTON
MEDFORD
NEWTON
WALTHAM
WATERTOWN
WINCHESTER
WOBURN
LINCOLN
WESTON
SUFFOLK
BOSTON

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