Provider Details

Basic Information: FRTA-Demand Response – Southampton; Address: 210 College Highway Suite 3 Southampton, MA 01073; Customer Service: 413-529-2105; Website: http://frta.org/wp-content/uploads/Demand-Response-Brochure-Southampton.pdf; Description: Southampton residents who are 60+ are eligible to use the Southampton Senior Center van, which is owned and operated by the Franklin Regional Transit Authority (FRTA).

Those interested in using the van must first complete and submit an application approved by FRTA.
Please call 413.529.2105 or visit www.frta.org for an FRTA “Demand Response” application and for additional information on this program.

FARES:
Fares are suspended on demand response services through Oct. 31, 2025.

SERVICE AVAILABILITY:
Service is available Monday through Friday between the hours of 7:00am and 5:00pm.
Must call at least 48 hours in advance to schedule your ride.

Last Updated: 08/22/2025

Service Details: Trip Types: Medical/Healthcare, Other, Recreation, Shopping; Eligibility: Must be 60 years or older in participating communities ONLY, Require rider to fill out a form; Cancellation Policies: Trip must be cancelled no later than 4 hours before scheduled time; Special Services: Curb to Curb; Payment Types: Cash – Exact change required.

Schedule

HAMPDEN

HOLYOKE

WESTFIELD

MONTGOMERY

HAMPSHIRE

SOUTHAMPTON

WESTHAMPTON

EASTHAMPTON