Provider Details
- Basic Information
- Shrewsbury Council on Aging – ADA service
- Address: 98 Maple Avenue Shrewsbury, MA 01545
- Customer Service: (508) 841-8643
- Website: https://shrewsburyma.gov/609/Transportation
- Description: The Council on Aging’s van service is available to take you to and from medical appts, work, grocery stores, pharmacies, personal and leisure trips. Masks are no longer required to be worn on the vans. Please feel free to wear one if it makes you more comfortable. Call 508-841-8640 to book your trip. For more information, please contact our Transportation Coordinator, Cynthia Willis at 508-841-8643.
Senior citizens who are in need of transportation can choose from 3 forms of service:
ADA (Americans with Disabilities Act) van service
Regular van service
Worcester Regional Transit Authority (WRTA) Council on Aging Services
Shrewsbury Council on Aging offers Regular and ADA van service that are available to qualified town residents who are elderly and/or disabled. Under the ADA Civil Rights Law, individuals who qualify are entitled to equal or comparable service to what they would receive if they were able to use a WRTA city bus. Since the COA has 2 vans, trips are also available to Westborough and group outings. The Town of Shrewsbury receives funding from the Worcester Regional Transit Authority (WRTA) to provide transportation service for people with disabilities and seniors who are 60 years of age or older. Riders who are eligible for non-ADA service can travel to many in-town destinations such as grocery stores, banks, pharmacies, hairdressers/barbers, medical appointments and Senior Center activities, including lunch. Medically related out-of-town appointments are also offered.
Last Updated: July 2025
- Service Details
- Trip Types:
- Eligibility: Persons w/ Disabilities, Requires ADA application approval
- Cancellation Policies: Require 24 hours notice
- Special Services: Curb to Curb, Ride sharing
- Payment Types: Cash – Exact change required., Tickets
Schedule
| Day | Start Time | End Time |
|---|---|---|
| Monday | 5:00 AM | 11:59 PM |
| Tuesday | 5:00 AM | 11:59 PM |
| Wednesday | 5:00 AM | 11:59 PM |
| Thursday | 5:00 AM | 11:59 PM |
| Friday | 5:00 AM | 11:59 PM |
| Saturday | 6:30 AM | 9:30 PM |
| Sunday | 9:30 AM | 7:00 PM |
WORCESTER
SHREWSBURY
WORCESTER
NORTHBOROUGH