Provider Details
- Basic Information
- Northbridge Council on Aging
- Address: 20 Highland Street Whitinsville, MA 01588
- Customer Service: 508-234-2002
- Website: www.northbridgemass.org/council-on-aging
- Description: TRANSPORTATION SERVICES
In-Town: It is the objective of the Northbridge Council on Aging, to the level that is practical and feasible, to provide transportation services to all Northbridge community-based elders living outside skilled nursing facilities, 60 years of age and older or legally disabled persons, regardless of age, who have no other means of transportation. The Senior Center vehicles provide local, in-town transportation for qualified individuals to the Senior Center/Nutrition Program, Library, banks, supermarkets, local stores, health facilities, hair salons and other similar destinations. Please note given the limited resources of the Senior Center, transportation cannot be provided or be used to supplement transportation services of private day-care or skilled nursing facilities. However, we do transport seniors or disabled individuals to nursing homes for visitation purposes. Reservations must be made 24 hours in advance by calling 508-234-2002. This allows staff to establish the daily route schedule to best accommodate all the transportation requests and get riders to their destination on time. Passengers will be assisted from the door at ground level only. Assistance with bundles to the ground floor door may be done at the driver’s discretion. Hold Harmless Agreement: All individuals who choose to participate in this Transportation Services Program shall execute a Hold Harmless Agreement. Required fees for transportation with the Northbridge Senior Center’s vehicle are as follows:
TO THE SENIOR CENTER NO CHARGE
SHOPPING, APPOINTMENTS, BANKS, ETC $1.00 EACH WAY
Out of Town: Transportation to out-of-town medical appointments is presently available through volunteer drivers who use their own personal vehicles. Volunteer Drivers donate their time to take Northbridge residents 60 and older to medical appointments, wait for the client, and then return the client home. Once a volunteer agrees to take a client to an appointment all information between the client and volunteer is relayed through the Senior Center. The staff require at least 72 hours’ notice for appointment requests. In the event of an emergency appointment, every effort will be made to provide transportation. A fee is required for this service, based on the location of the appointment. The driver will provide an envelope for the required payment of either cash or check payable to FINE (Friends of Northbridge Elders). The driver will return the envelope to the Senior Center. The mileage reimbursement to the driver is made from a combination of fees collected as well as other donations. Please keep in mind that the requested fees help us to continue to offer this vital service. All questions pertaining to transportation, please call the Northbridge Senior Center at 508-234-2002.
Fees – Regular Round Trip – Dialysis & Day Surgery
Northbridge & Uxbridge – $5 – $5
Sutton, Grafton, Douglas, Upton – $12 – $12
Milford, Hopedale, Millbury, Mendon, Hopkinton – $15 – $22
Auburn, Shrewsbury, Westboro, Franklin – $17 – $25
Worcester – $19 – $35
Oxford, Webster, Woonsocket – $22 – $30
Providence, R.I. area – $27 – $40
Natick, Framingham, Spencer, Foxboro – $30 – $50
** If a double trip is required, such as for Dialysis or Day Surgery trips, the fees in the second column dollar amount will be charged.
** If fees are a problem, please contact the Senior Center Director.
Last Updated: Aug 2025
- Service Details
- Trip Types: Medical/Healthcare, Recreation, Shopping
- Eligibility: Must be 60 years or older or adult with disabilities in participating communities ONLY
- Cancellation Policies:
- Special Services:
- Payment Types: Cash, Check
Schedule
| Day | Start Time | End Time |
|---|---|---|
| Monday | 8:30 AM | 4:00 PM |
| Tuesday | 8:30 AM | 4:00 PM |
| Wednesday | 8:30 AM | 4:00 PM |
| Thursday | 8:30 AM | 4:00 PM |
| Friday | 8:30 AM | 1:00 PM |
MIDDLESEX
HOPKINTON
FRAMINGHAM
NATICK
NORFOLK
FRANKLIN
FOXBOROUGH
WORCESTER
HOPEDALE
GRAFTON
MILFORD
SHREWSBURY
AUBURN
MENDON
MILLBURY
DOUGLAS
UPTON
SUTTON
UXBRIDGE
NORTHBRIDGE
WESTBOROUGH
WEBSTER
OXFORD
WORCESTER
SPENCER