Provider Details
- Basic Information
- Milton COA Van
- Address: 10 Walnut St. Milton, MA 02186
- Customer Service: 617-898-4899
- Website: https://www.townofmilton.org/DocumentCenter/View/1802/Transportation-Policy-PDF?bidId=
- Description: Curb-to-curb transportation services* scheduled in advance are offered by the Milton Council on Aging (COA).
*Prior to using our transportation services, and after a hospitalization/rehabilitation stay, a member of our Outreach team will need to do a telephone interview to assess your needs and provide you with the safest means of transportation. During this call you will be given information about the transportation program and answers to any questions you may have. We do not ask for financial information and all HIPPA rules are followed. To schedule a telephone interview with a member of our Outreach team please call: 617-898-4893
Although there is no set charge for transportation, there is a suggested voluntary donation.
Please be assured no one will be denied transportation if they are unable to donate.
You will be sent a summary with a suggested voluntary donation for your rides monthly.
All donations go to the transportation fund for the maintenance, fuel, and upkeep of the vehicles.
Donations should be by check, made payable to the Milton Council on Aging, 10 Walnut St., Milton, MA 02186.
Are there any special requirements for riders?
Riders who are not feeling well, who have a household member not feeling well, or who have been in direct contact with someone who has tested positive for COVID-19, will not be allowed to ride the bus/van. Please understand this is a precaution for everyone’s safety.
• Riders must be ready at least 15 minutes before the designated pickup time at home. Our schedules are tight, and drivers cannot wait. Please allow for extra time to prepare, as needed.
• Riders must be ready at the designated pickup time at the grocery store, on other trips, and follow the instructions of the driver.
• Service may be denied if protocol is repeatedly not followed.
What information do riders need to provide when scheduling a ride?
• Rides should be scheduled at least two weeks in advance and up to one year.
• When calling the transportation line for a reservation please have: the provider’s name, address, telephone number, date, and time of your appointment, and expected length of your appointment
https://www.townofmilton.org/DocumentCenter/View/1802/Transportation-Policy-PDF?bidId=
Last Updated: August 2025
- Service Details
- Trip Types: Medical/Healthcare, Shopping
- Eligibility: Must be 60 years or older in participating communities ONLY
- Cancellation Policies: Must cancel before vehicle is dispatched
- Special Services: Curb to Curb, Ride sharing
- Payment Types: Donation, Free Service
Schedule
| Day | Start Time | End Time |
|---|---|---|
| Monday | 8:30 AM | 3:00 PM |
| Tuesday | 8:30 AM | 3:00 PM |
| Wednesday | 8:30 AM | 3:00 PM |
| Thursday | 8:30 AM | 3:00 PM |
| Friday | 8:30 AM | 12:00 PM |
NORFOLK
MILTON
BRAINTREE
CANTON
QUINCY
SUFFOLK
BOSTON