Provider Details
- Basic Information
- PVTA-Senior Van Service
- Address: 2808 Main Street Springfield, MA 01107
- Customer Service: (413) 781-7882
- Website: http://pvta.com/seniors.php
- Description: “Van Service Pioneer Valley Transit Authority (PVTA)-Senior Van Service offers door-to-door demand-responsive accessible van service to seniors over the age of 60 throughout the PVTA’s 24 member communities. Senior Service trips are provided, 8 a.m. – 4:30 p.m. Monday – Friday, on a space available basis with priority given to certified ADA passengers in accordance with federal law. There is no application process for Senior Service. Prospective passengers who are 60 years or older and live within any one of the 24 member communities must call the Reservation Office at (413) 739-7436 for their one-time registration upon booking their first trip. Registration cannot take place unless a trip is booked. Riders who require assistance with their bags or parcels must call only once to notify them that they are requesting the assistance which will be added to their client file. Drivers are only required to assist with up to 3 standard size carry-on bags with a combined weight not to exceed 25 lbs. Senior Dial-A-Ride Guide HOURS: Dial-a-Ride Hours are by Community FARES: When you make a reservation, you will be told of the cost of your trip based on your pick up and drop off location. New fares effective July 1, 2018. • Trip within town: $3.00 • Trip to a surrounding town: $3.50 • Trip within PVTA’s service area: $4.00 You must pay your fare when boarding the vehicle. You may pay in cash, with tickets, or a combination of the two. If you are paying in cash, please bring exact change. The drivers cannot make change. You may bring one traveling companion with the same pickup and drop off location. A companion pays the same fare as the rider. WHERE TO BUY SENIOR SERVICE TICKETS? PVTA Customer Service Office Union Station 55 Frank B. Murray Street Springfield, MA 01103 PVTA Holyoke Transportation Center 206 Maple Street Holyoke, MA 01040 Various local Senior Centers – Contact PVTA for additional information at (413) 781-7882. Tickets are available in $0.50 or $3.00 denominations. Last Updated: 08/31/2020”
- Service Details
- Trip Types: Business, Commuting, Education, Employment, Medical/Healthcare, No restrictions on trip purpose., Other, Recreation, Religious, Shopping
- Eligibility: Must be 60 years or older in participating communities ONLY
- Cancellation Policies: No less than one(1) hour before the start of the pick-up window
- Special Services: Door to Door, Ride sharing
- Payment Types: Cash – Exact change required., Tickets
Schedule
| Day | Start Time | End Time |
|---|---|---|
| Monday | 8:00 AM | 4:30 PM |
| Tuesday | 8:00 AM | 4:30 PM |
| Wednesday | 8:00 AM | 4:30 PM |
| Thursday | 8:00 AM | 4:30 PM |
| Friday | 8:00 AM | 4:30 PM |
FRANKLIN
LEVERETT
SUNDERLAND
HAMPDEN
AGAWAM
CHICOPEE
EAST LONGMEADOW
SPRINGFIELD
HOLYOKE
HAMPDEN
PALMER
WESTFIELD
LONGMEADOW
LUDLOW
WILBRAHAM
WALES
HAMPSHIRE
AMHERST
BELCHERTOWN
EASTHAMPTON
GRANBY
HADLEY
NORTHAMPTON
SOUTH HADLEY
WARE
WILLIAMSBURG
PELHAM