Provider Details
- Basic Information
- FRTA-Demand Response – Ashfield/Buckland/Charlemont/ Colrain/Conway/Hawley/Heath/Rowe/Shelburne
- Address: 7 Main Street Shelburne Falls, MA 01370
- Customer Service: 413-625-2502
- Website: https://the-senior-center.org/p/27/Transportation
- Description: The Ashfield/Buckland/Shelburne Senior Center provides curb-to-curb van transportation for seniors 60+ by contract with FRTA, covering the following nine towns: Ashfield, Buckland, Colrain, Charlemont, Conway, Hawley, Rowe, Heath and Shelburne.
Rides are provided within Franklin County except for a monthly shopping trip on the third Friday of each month to the WalMart in Hadley (and approved trips to Northampton.)
Rides are prioritized as follows: non-emergency medical appointments; grocery shopping and other shopping; meals; then social trips. Please call the Senior Center at 413-625-2502 to make an appointment at least 48 business hours in advance or for information about reservations and fares.
Fares:
– Pre-approved clients of LifePath (formerly FCHCC) ride free (limits apply)
– Trips that originate and end within the same towns are $1.25 each way. Trips to the Senior Center are $.75 each way.
– All trips to adjacent towns within the Franklin County service area are $1.75 each way. Trips to the Senior Center are $1.00 each way.
– All trips beyond an adjacent town that are within service area are $2.25 each way. Trips to the Senior Center are $1.25 each way.
– Big Y shopping trips are free.
Service Availability:
Monday through Friday 5:30 a.m. – 7:30 p.m.
Saturdays and Sundays 9:30 a.m. – 5:30 p.m.
Trips must be scheduled between 8am and 4pm Monday through Friday.
Last Updated: 08/06/2025
- Service Details
- Trip Types: Medical/Healthcare, Other, Recreation, Shopping
- Eligibility: Must be 60 years or older in participating communities ONLY, Require rider to fill out a form, US Veterans
- Cancellation Policies: No less than one(1) hour before the start of the pick-up window
- Special Services: Curb to Curb
- Payment Types: Cash – Exact change required., Credit Card, Tickets
Schedule
| Day | Start Time | End Time |
|---|---|---|
| Monday | 5:30 AM | 7:30 PM |
| Tuesday | 5:30 AM | 7:30 PM |
| Wednesday | 5:30 AM | 7:30 PM |
| Thursday | 5:30 AM | 7:30 PM |
| Friday | 5:30 AM | 7:30 PM |
| Sunday | 9:30 AM | 5:30 PM |
| Saturday | 9:30 AM | 5:30 PM |
FRANKLIN
ASHFIELD
BUCKLAND
CHARLEMONT
COLRAIN
CONWAY
HAWLEY
HEATH
ROWE
SHELBURNE