Provider Details
- Basic Information
- FRTA-Demand Response – Ashfield/Buckland/Charlemont/ Colrain/Conway/Hawley/Heath/Rowe/Shelburne
- Address: 7 Main Street Shelburne Falls, MA 01370
- Customer Service: (413) 625-2502
- Website: http://frta.org/wp-content/uploads/Demand-Response-Brochure-Shelburne.pdf
- Description: The Franklin Regional Transit Authority (FRTA), is a public organization providing transportation throughout Franklin, Hampshire, Hampden and Worcester Counties. The Shelburne Council on Aging has a contractual agreement with the FRTA and provides demand/response transportation to Eligible LifePath consumers, consumers currently living in a nursing home facility, a Veteran with a disability rating of 70% or greater or residents who are 60 years of age or older in residing in the towns of Ashfield, Buckland, Charlemont, Colrain, Conway, Hawley, Heath, Rowe and Shelburne. FRTA also provide rides for those who are under 60 if they qualify for Masshealth or ADA (Americans with Disabilities Act) transportation. The under 60 individual should contact the FRTA at 413-774-2262 ext. 0 for information on how to apply for Masshealth and/or ADA transportation.FARES: All one way trips that originate and end within the same town: $1.25 All one way trips to an adjacent town that are within our service: $1.75 All one way trips beyond an adjacent town that are within our service: $2.25 There is an escort/PCA fee of $.75 for each trip and they must be there to assist the passenger with the trip (not there to do their own errands).SERVICE AVAILABILITY Service is available Monday through Thursday between the hours of 8:00 am and 4:00 and on Friday’s from 8:00 am until 12 noon. no medical rides are booked before 9:00 am or after 2:00 pm. You must call in your trip in at least 48 hours in advance (not counting weekends or holidays) to Shelburne COA (413) 625-2502 Last Updated: July 2023
- Service Details
- Trip Types: Medical/Healthcare, Other, Recreation, Shopping
- Eligibility: Must be 60 years or older in participating communities ONLY, Require rider to fill out a form, US Veterans
- Cancellation Policies: No less than one(1) hour before the start of the pick-up window
- Special Services: Curb to Curb
- Payment Types: Cash – Exact change required.
Schedule
| Day | Start Time | End Time |
|---|---|---|
| Monday | 8:00 AM | 4:00 PM |
| Tuesday | 8:00 AM | 4:00 PM |
| Wednesday | 8:00 AM | 4:00 PM |
| Thursday | 8:00 AM | 4:00 PM |
| Friday | 8:00 AM | 12:00 PM |
FRANKLIN
ASHFIELD
BUCKLAND
CHARLEMONT
COLRAIN
CONWAY
HAWLEY
HEATH
ROWE
SHELBURNE