Provider Details

Basic Information
Shelburne Council on Aging Transportation Program
Address: The Senior Center 7 Main Street Shelburne Falls, MA 01370, MA 01370
Customer Service: 413-625-2502
Website: https://the-senior-center.org/p/27/Transportation
Description: The Shelburne Council on Aging (COA) is housed under the Senior Center website and has its own website for services and updates, https://the-senior-center.org, once there click on Programs & Services on the top and click the Transportation option.

The COA offers two types of Transportation:
1) Demand Respond Program contracted with FRTA(Franklin Regional Transit Authority), a Consortium model that included towns served by the Senior Center: Ashfield, Buckland,  Charlemont, Colrain, Conway, Hawley, Heath, Rowe and Shelburne. Rides are provided only within Franklin County for medical appointments, shopping/errands. Call 413-625-2502 to schedule in advance.
FARES:
$1.25 one-way (towns within service area)
$1.75 one-way (neighboring towns abutting service area)
FREE to members of LifePath (formerly FCHCC) 
FREE Big Y shopping trip

2)Senior Center Volunteer Rides- – Reinstated!
The Volunteer Transportation Program is also a program of the Senior Center and is available to the Consortium towns served by the Senior Center: Ashfield, Buckland, and Shelburne. Volunteers provide medical rides, rides for shopping/errands, visits to nursing homes, and social trips. Volunteer drivers provide door-to-door transportation using their own vehicles, and are offered reimbursement of $.50 per mile. We try to use the FRTA van service first, and then call a volunteer if a van is not available or if the ride is not within the scope of our FRTA contract. There is no fee for this program.
Donations toward the program help us offset the mileage reimbursement paid to the driver.

Last Update: July 2025
Service Details
Trip Types: Medical/Healthcare, Other, Shopping
Eligibility: Must be 60 years or older in participating communities ONLY
Cancellation Policies: No cancellation policy
Special Services: Curb to Curb
Payment Types: Donation, Free Service

Schedule

Day Start Time End Time
Monday8:00 AM4:00 PM
Tuesday8:00 AM4:00 PM
Wednesday8:00 AM4:00 PM
Thursday8:00 AM4:00 PM
Friday8:00 AM4:00 PM
FRANKLIN
SHELBURNE
ASHFIELD
BUCKLAND
CHARLEMONT
COLRAIN
CONWAY
HAWLEY
ROWE
HEATH
DEERFIELD
GREENFIELD
WHATELY

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