Provider Details
- Basic Information
- Shutesbury Council on Aging
- Address: 1 Cooleyville Road Shutesbury, MA 01072
- Customer Service: (413) 259-1214
- Website: https://www.shutesbury.org/transport-resources
- Description: Franklin Regional Transit Authority Demand-Response ride service
Shutesbury residents age 60 and up can now use this curb-to-curb service Monday through Friday from 5:30 a.m. to 7:30 p.m. and Saturday and Sunday from 9:30 a.m. to 5:30 p.m. for non-medical transportation. The cost is waived with state grants through the end of June, 2025.
Call 413-774-2262 ext 0 for an application or visit our website. Complete and submit it to make your reservation.
Franklin Regional Transit Authority Med-Ride Program
Transportation is available for ambulatory persons 60 years or older, who reside in Franklin County and need to travel outside of Franklin County for a medical appointment. Volunteer drivers who have completed a vetting process with the FRTA provide consumers with transportation using their own vehicles.
If you would like to schedule a ride, please contact the FRTA customer call center during regular business hours at 413-774-2262, or 888-301-2262, and dial 0 for a representative.
Village Neighbors
This non-profit member/volunteer-run organization serving adults 60 and older in Shutesbury, Leverett, New Salem and Wendell can assist its members with free transportation. Volunteers provide rides to medical and other appointments, visits with friends, social and cultural events, grocery or other shopping trips. To learn more, call 413-345-6894, write to Village Neighbors, P.O. Box 501, Shutesbury, MA 01072, or email generalinfo@villageneighbors.org.
Last Updated: July 2025
- Service Details
- Trip Types: Medical/Healthcare
- Eligibility: Must be a senior 55 years of age or older.
- Cancellation Policies: No cancellation policy
- Special Services: Curb to Curb
- Payment Types: Free Service
Schedule
| Day | Start Time | End Time |
|---|---|---|
| Monday | 8:00 AM | 4:00 PM |
| Tuesday | 8:00 AM | 4:00 PM |
| Wednesday | 8:00 AM | 4:00 PM |
| Thursday | 8:00 AM | 4:00 PM |
| Friday | 8:00 AM | 4:00 PM |
FRANKLIN
SHUTESBURY