Provider Details
- Basic Information
- Mass Health PT-1 Medical Rides
- Address: 100 Hancock Street 6th Floor Quincy, MA 02171
- Customer Service: 800-841-2900
- Website: https://www.mass.gov/topics/masshealth
- Description: Transportation for MassHealth Members ONLY: If you are a MassHealth member and cannot get to your MassHealth medical appointment, you may be eligible for transportation through MassHealth. Transportation must be to a provider who is registered with MassHealth for a MassHealth-reimbursable service. To find out if you are eligible, contact MassHealth customer service at 800-841-2900 (TTY: 800-497-4648). If you are eligible, your medical provider will need to fill out a PT-1 form for community-based services or a Medical Necessity Form (MNF) for institutionally-based services. If you already have been approved through MassHealth, contact the broker on your approval letter to request rides.Trips can be to: Doctors offices and your home. Each PT-1 request is limited to the addresses specified on the request. If you have multiple home addresses, those must be included on your request. If you see the same doctor at multiple offices, those must be included on the request.Types of rides: Medical appointments and institutionally-based services only.Mobility Assistance: Rides are curb to curb. If you need additional assistance, your medical provider can add an escort of your choice when submitting your PT-1 request.Scheduling your trip: Trips must be scheduled through the transportation broker on your PT-1 approval letter. Schedule your trip at least three (3) days in advance. Please read the MassHealth Transportation Guide by the Human Service Transportation Office here.FARES: Subsidized by MassHealth Last Updated: November 2022
- Service Details
- Trip Types: Medical/Healthcare
- Eligibility: PT1 Required for MassHealth Transportation
- Cancellation Policies:
- Special Services: Curb to Curb
- Payment Types: Medicaid
Schedule
| Day | Start Time | End Time |
|---|---|---|
| Monday | 5:00 AM | 11:59 PM |
| Tuesday | 5:00 AM | 11:59 PM |
| Wednesday | 5:00 AM | 11:59 PM |
| Thursday | 5:00 AM | 11:59 PM |
| Friday | 5:00 AM | 11:59 PM |
| Saturday | 5:00 AM | 11:59 PM |
| Sunday | 5:00 AM | 11:59 PM |
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