Provider Details
- Basic Information
- GoGo Newton
- Address: 1000 Commonwealth Ave Newton Centre, MA 02459
- Customer Service: 855-605-8544
- Website: https://www.newtonma.gov/government/planning/gogo
- Description: Newton has partnered with an experienced, national, customer service centric company, GoGo, to provide subsidized rides for people living in Newton who need the most support — our older adults, our lower income individuals, and people with disabilities.
To use the GoGo Newton service, all riders must register and complete a verification process online or in person in Newton by appointment. All registrants must provide documentation demonstrating their age, Newton residency, disability status (if applicable), and income or public assistance status (if applicable).
The GoGo model provides responsive customer service to link riders with carefully vetted and selected Uber and Lyft drivers 24/7 with point-to-point service.
Rides are available 24/7, 365 days a year.
All rides have to originate or end in Newton. The service area includes anywhere in Newton, Brookline, Needham, Waltham, Watertown, Wellesley, and Weston, as well as the certain Boston medical facilities.
The City of Newton is helping pay for GoGo Newton rides. The amount a rider pays and the number of trips that are subsidized by the City depends on the income of the rider.
The payment for the ride happens through GoGo Newton; you do not pay the driver directly. More specifically, the rider provides a credit card number to GoGo Newton for their portion of the cost.
Last Updated: May 2025
- Service Details
- Trip Types: No restrictions on trip purpose.
- Eligibility: Age 60 Plus, Persons w/ Disabilities
- Cancellation Policies:
- Special Services:
- Payment Types: Cash fares not accepted-advanced billing only, Credit Card
Schedule
| Day | Start Time | End Time |
|---|---|---|
| 24/7 |
MIDDLESEX
WESTON
WATERTOWN
WALTHAM
NEWTON
NORFOLK
NEEDHAM
BROOKLINE
WELLESLEY
SUFFOLK
BOSTON