Provider Details

Basic Information: FRTA-ADA Paratransit Services; Address: 12 Olive Street Suite 1 Greenfield, MA 01301; Customer Service: (413) 774-2262; Website: http://frta.org/getting-around/persons-with-disabilities/; Description: FRTA ADA PARATRANSIT SERVICE The FRTA’s ADA Paratransit services are for individuals who are unable to independently ride the FRTA’s accessible fixed-route system and meet one or more of the following criteria:UnconditionalThis is granted to a person if their disability (functional or cognitive) prevents him/her from using the fixed route bus service for any trip.Conditional This is granted to a person that can use buses under certain circumstances, but needs to utilize our services under certain conditions, such as weather conditions or barriers to a particular trip by bus.TemporaryThis is granted to a person on a temporary basis. The length of time will vary depending on the medical necessity. Last Updated: July 2023

Service Details: Trip Types: Business, Education, Employment, Medical/Healthcare, Other, Recreation, Shopping; Eligibility: Only provide transportation to participants in our program, Only provide transportation to the towns we service, Require rider to fill out a form; Cancellation Policies: Trip must be cancelled no later than 4 hours before scheduled time; Special Services: Other; Payment Types:

Schedule

FRANKLIN

CHARLEMONT

DEERFIELD

GREENFIELD

ORANGE

SHELBURNE

WHATELY

BUCKLAND

MONTAGUE

ERVING

HAMPSHIRE

HATFIELD