Provider Details

Basic Information: The Ride MBTA (West Area); Address: MBTA-OTA Ten Park Plaza Boston, MA 02116; Customer Service: (877) 765-7433; Website: http://www.mbta.com/riding_the_t/accessible_services/default.asp?id=7108; Description: ONLY registered THE RIDE customers may take advantage of the service. The Ride is a door-to-door lift-equipped van and sedan service that complements the fixed route services and is designed to meet or exceed the MBTA’s obligations to provide “complementary paratransit service” under the Americans with Disabilities Act of 1990 (ADA). In accordance with ADA requirements, THE RIDE is in service 7 days a week (including holidays), generally from 5 a.m. to 1 a.m., mirroring the fixed route schedule. FARES:Local One-way ADA Fare: $3.35 Premium ADA Fare: $5.60 Last Updated: 05/17/21

Service Details: Trip Types: Boston hospital trips, Education, Employment, Medical/Healthcare, Other, Recreation, Shopping; Eligibility: Requires an in-person interview at THE RIDE Eligibility Center; Cancellation Policies: No cancellation policy; Special Services: Door thru Door, Ride sharing; Payment Types: RIDE Account

Schedule

MIDDLESEX

ARLINGTON

BEDFORD

BELMONT

BURLINGTON

CAMBRIDGE

CONCORD

LEXINGTON

MEDFORD

NEWTON

WALTHAM

WATERTOWN

WINCHESTER

WOBURN

LINCOLN

WESTON

SUFFOLK

BOSTON