Provider Details

Basic Information: The Ride MBTA (South Area); Address: MBTA-OTA Ten Park Plaza – 5750 Boston, MA 02116; Customer Service: (888) 920-7433; Website: http://www.mbta.com/riding_the_t/accessible_services/default.asp?id=7108; Description: ONLY registered THE RIDE customers may take advantage of the service.The Ride is a door-to-door lift-equipped van and sedan service that complements the fixed route services and is designed to meet or exceed the MBTA’s obligations to provide “complementary paratransit service” under the Americans with Disabilities Act of 1990 (ADA). In accordance with ADA requirements, THE RIDE is in service 7 days a week (including holidays), generally from 5 a.m. to 1 a.m., mirroring the fixed route schedule. FARES:Local One-way ADA Fare: $3.35 One-way Premium ADA Fare: $5.60 Call 844-427-7433, 8:30 AM-5:00 PM, 7 days a week. Last Updated: 05/17/21

Service Details: Trip Types: Boston hospital trips, Education, Employment, Medical/Healthcare, Other, Recreation, Shopping; Eligibility: Requires an in-person interview at THE RIDE Eligibility Center; Cancellation Policies: No cancellation policy; Special Services: Door to Door, Ride sharing; Payment Types: RIDE Account

Schedule

MIDDLESEX

CAMBRIDGE

SOMERVILLE

NORFOLK

CANTON

COHASSET

DEDHAM

MEDFIELD

MILTON

NEEDHAM

NORWOOD

QUINCY

RANDOLPH

SHARON

WALPOLE

WELLESLEY

WEYMOUTH

BRAINTREE

WESTWOOD

AVON

DOVER

HOLBROOK

PLYMOUTH

HINGHAM

HULL

ABINGTON

SUFFOLK

BOSTON