Provider Details
Mass Health PT-1 Medical Rides
Mass Health PT-1 Medical Rides
Address:
100 Hancock Street
Quincy, MA 02171
Quincy, MA 02171
Customer Service:
800-841-2900
Description of Services
Transportation for MassHealth Members ONLY:
If you are a MassHealth member and cannot get to your MassHealth medical appointment, you may be eligible for transportation through MassHealth. Transportation must be to a provider who is registered with MassHealth for a MassHealth-reimbursable service. To find out if you are eligible, contact MassHealth customer service at 800-841-2900 (TTY: 800-497-4648).
If you are eligible, your medical provider will need to fill out a PT-1 form for community-based services or a Medical Necessity Form (MNF) for institutionally-based services.
If you already have been approved through MassHealth, contact the broker on your approval letter to request rides.
Trips can be to:
Doctors offices and your home. Each PT-1 request is limited to the addresses specified on the request. If you have multiple home addresses, those must be included on your request. If you see the same doctor at multiple offices, those must be included on the request.
Types of rides:
Medical appointments and institutionally-based services only.
Mobility Assistance:
Rides are curb to curb. If you need additional assistance, your medical provider can add an escort of your choice when submitting your PT-1 request.
Scheduling your trip:
Trips must be scheduled through the transportation broker on your PT-1 approval letter.
Schedule your trip at least three (3) days in advance.
Please read the MassHealth Transportation Guide by the Human Service Transportation Office here.
FARES:
Subsidized by MassHealth
Last Updated: November 2022
If you are a MassHealth member and cannot get to your MassHealth medical appointment, you may be eligible for transportation through MassHealth. Transportation must be to a provider who is registered with MassHealth for a MassHealth-reimbursable service. To find out if you are eligible, contact MassHealth customer service at 800-841-2900 (TTY: 800-497-4648).
If you are eligible, your medical provider will need to fill out a PT-1 form for community-based services or a Medical Necessity Form (MNF) for institutionally-based services.
If you already have been approved through MassHealth, contact the broker on your approval letter to request rides.
Trips can be to:
Doctors offices and your home. Each PT-1 request is limited to the addresses specified on the request. If you have multiple home addresses, those must be included on your request. If you see the same doctor at multiple offices, those must be included on the request.
Types of rides:
Medical appointments and institutionally-based services only.
Mobility Assistance:
Rides are curb to curb. If you need additional assistance, your medical provider can add an escort of your choice when submitting your PT-1 request.
Scheduling your trip:
Trips must be scheduled through the transportation broker on your PT-1 approval letter.
Schedule your trip at least three (3) days in advance.
Please read the MassHealth Transportation Guide by the Human Service Transportation Office here.
FARES:
Subsidized by MassHealth
Last Updated: November 2022
Vehicle Types
Sedans
Vans: Lift Provided, Accepts Wheelchairs
Vans: Lift Provided, Accepts Wheelchairs
Type of Trips Provided
Medical/Healthcare
Eligibility Requirements
PT1 Required for MassHealth Transportation
Reservation Types
3 Day Notice for Mass Health PT1 Rides
Special Services
Curb to Curb
Payment Types
Medicaid
Days of Service
Monday
5:00 AM - 11:59 PM
Tuesday
5:00 AM - 11:59 PM
Wednesday
5:00 AM - 11:59 PM
Thursday
5:00 AM - 11:59 PM
Friday
5:00 AM - 11:59 PM
Saturday
5:00 AM - 11:59 PM
Sunday
5:00 AM - 11:59 PM
Counties & Cities of Service
BARNSTABLE: BARNSTABLE, BOURNE, BREWSTER, BUZZARDS BAY, CENTERVILLE, CHATHAM, DENNIS, DENNIS PORT, EAST DENNIS, EAST FALMOUTH, EAST ORLEANS, EAST SANDWICH, EASTHAM, FALMOUTH, HARWICH, HARWICH PORT, HYANNIS, HYANNIS PORT, MARSTONS MILLS, MASHPEE, MONUMENT BEACH, NORTH CHATHAM, NORTH EASTHAM, NORTH FALMOUTH, NORTH TRURO, ORLEANS, OSTERVILLE, PROVINCETOWN, SAGAMORE, SAGAMORE BEACH, SANDWICH, SILVER BEACH, SOUTH CHATHAM, SOUTH DENNIS, SOUTH HARWICH, SOUTH ORLEANS, SOUTH WELLFLEET, SOUTH YARMOUTH, TRURO, WELLFLEET, WEST BARNSTABLE, WEST CHATHAM, WEST DENNIS, WEST FALMOUTH, WEST HARWICH, WEST HYANNISPORT, WEST YARMOUTH, WOODS HOLE, YARMOUTH, YARMOUTH PORT
BERKSHIRE: ADAMS, ALFORD, BECKET, BERKSHIRE, CHESHIRE, CLARKSBURG, DALTON, EGREMONT, FLORIDA, GREAT BARRINGTON, HANCOCK, HINSDALE, LANESBOROUGH, LEE, LENOX, MONTEREY, MT. WASHINGTON, NEW ASHFORD, NEW MARLBOROUGH, NORTH ADAMS, NORTH EGREMONT, OTIS, PERU, PITTSFIELD, RICHMOND, SANDISFIELD, SAVOY, SHEFFIELD, SOUTH EGREMONT, STOCKBRIDGE, TYRINGHAM, WEST STOCKBRIDGE, WILLIAMSTOWN, WINDSOR
BRISTOL(MA): ACUSHNET, ASSONET, ATTLEBORO, ATTLEBORO FALLS, BERKLEY, DARTMOUTH, DIGHTON, EAST FREETOWN, EAST MANSFIELD, EAST TAUNTON, EASTON, FAIRHAVEN, FALL RIVER, FREETOWN, MANSFIELD, NEW BEDFORD, NORTH ATTLEBORO, NORTH DARTMOUTH, NORTH DIGHTON, NORTH EASTON, NORTH EASTON, NORTON, RAYNHAM, RAYNHAM CENTER, REHOBOTH, SEEKONK, SOMERSET, SOUTH DARTMOUTH, SOUTH EASTON, SWANSEA, TAUNTON, WESTPORT, WESTPORT POINT
DUKES: AQUINNAH, CHILMARK, CUTTYHUNK, EDGARTOWN, MENEMSHA, OAK BLUFFS, TISBURY, VINEYARD HAVEN, WEST CHOP, WEST TISBURY
ESSEX: AMESBURY, ANDOVER, BEVERLY, BOXFORD, DANVERS, ESSEX, GEORGETOWN, GLOUCESTER, GROVELAND, HAMILTON, HAVERHILL, IPSWICH, LAWRENCE, LYNN, LYNNFIELD, MANCHESTER, MARBLEHEAD, MERRIMAC, METHUEN, MIDDLETON, NAHANT, NEWBURY, NEWBURYPORT, NORTH ANDOVER, PEABODY, ROCKPORT, ROWLEY, SALEM, SALISBURY, SAUGUS, SWAMPSCOTT, TOPSFIELD, WENHAM, WEST NEWBURY
MIDDLESEX: ACTON, ARLINGTON, ASHBY, ASHLAND, AUBURNDALE, AYER, BEDFORD, BELMONT, BILLERICA, BOXBOROUGH, BURLINGTON, CAMBRIDGE, CARLISLE, CHELMSFORD, CONCORD, DRACUT, DUNSTABLE, EVERETT, FRAMINGHAM, GROTON, HOLLISTON, HOPKINTON, HUDSON, LEXINGTON, LINCOLN, LITTLETON, LOWELL, MALDEN, MARLBOROUGH, MAYNARD, MEDFORD, MELROSE, NATICK, NEWTON, NEWTON CENTER, NEWTON HIGHLANDS, NEWTON LOWER FALLS, NEWTON UPPER FALLS, NEWTONVILLE, NORTH CHELMSFORD, NORTH READING, PEPPERELL, READING, SHERBORN, SHIRLEY, SOMERVILLE, STONEHAM, STOW, SUDBURY, TEWKSBURY, TOWNSEND, TYNGSBORO, TYNGSBOROUGH, WAKEFIELD, WALTHAM, WATERTOWN, WAYLAND, WESTFORD, WESTON, WILMINGTON, WINCHESTER, WOBURN
NANTUCKET: COSKATA, MADAKET, NANTUCKET, POLPIS, SIASCONSET, SIASCONSET, WAUWINET
NORFOLK: AVON, BABSON PARK, BELLINGHAM, BRAINTREE, BROOKLINE, BROOKLINE VILLAGE, CANTON, COHASSET, DEDHAM, DOVER, EAST WALPOLE, FOXBORO, FOXBOROUGH, FRANKLIN, HOLBROOK, MEDFIELD, MEDWAY, MILLIS, MILTON, MILTON VILLAGE, NEEDHAM, NEEDHAM HEIGHTS, NORFOLK, NORWOOD, PLAINVILLE, QUINCY, RANDOLPH, SHARON, SHELDONVILLE, SOUTH WALPOLE, STOUGHTON, WALPOLE, WELLESLEY, WELLESLEY HILLS, WESTWOOD, WEYMOUTH, WRENTHAM
SUFFOLK: ABERDEEN, ALLSTON, ASHMONT, BACK BAY, BOSTON, BRIGHTON, CHARLESTOWN, CHELSEA, CITY POINT, DORCHESTER, DORCHESTER CENTER, EAST BOSTON, FAIRMOUNT, FIELDS CORNER, FOREST HILLS, GROVE HALL, HYDE PARK, JAMAICA PLAIN, MATTAPAN, MEETING HOUSE HILL, NORTH BRIGHTON, READVILLE, REVERE, ROSLINDALE, ROXBURY, ROXBURY CROSSING, SAVIN HILL, SOUTH BOSTON, STONYBROOK VILLAGE, UPHAMS CORNER, WEST ROXBURY, WINTHROP
WORCESTER: ASHBURNHAM, ATHOL, AUBURN, BARRE, BERLIN, BLACKSTONE, BOLTON, BOYLSTON, BROOKFIELD, CHARLTON, CLINTON, DOUGLAS, DUDLEY, EAST BROOKFIELD, FISKDALE, FITCHBURG, GARDNER, GRAFTON, HARDWICK, HARVARD, HOLDEN, HOPEDALE, HUBBARDSTON, LANCASTER, LEICESTER, LEOMINSTER, LUNENBURG, MENDON, MILFORD, MILLBURY, MILLVILLE, NEW BRAINTREE, NORTH BROOKFIELD, NORTHBOROUGH, NORTHBRIDGE, OAKHAM, OXFORD, PAXTON, PETERSHAM, PHILLIPSTON, PRINCETON, ROYALSTON, RUTLAND, SHREWSBURY, SOUTHBOROUGH, SOUTHBRIDGE, SPENCER, STERLING, STURBRIDGE, SUTTON, TEMPLETON, UPTON, UXBRIDGE, WARREN, WEBSTER, WEST BOYLSTON, WEST BROOKFIELD, WESTBOROUGH, WESTMINSTER, WINCHENDON, WORCESTER