Provider Details

Abington Council on Aging (Dial-A-BAT)

Address:

441 Summer Street
Abington, MA 02351

Customer Service:

781-982-2145

Description of Services

DIAL-A-BAT serves the elderly and disabled population in Brockton, Abington, Avon, Bridgewater, West Bridgewater, East Bridgewater, Stoughton, Whitman and parts of Easton, Hanson and Rockland.

How to Request a Ride

To arrange a trip in Brockton, contact DIAL-A-BAT at (508) 584-5530 before 4:00PM the day before your trip, or you can call up to two weeks before your trip. For communities outside of Brockton, please contact the Council on Aging (COA) of your town to reserve a trip. Times may vary.

Please be ready and watching for your van 15 minutes prior to your pick-up time. If you are not outside waiting, drivers will make their presence known by sounding the horn. Please help us maintain our schedule by being ready.

Return trips must be booked in advance along with your outbound trip. You can schedule the time you would like DIAL-A-BAT to come pick you up. Please be ready and watching for your van 15 minutes prior to your return time. If you are not outside waiting, drivers will make their presence known by sounding the horn. Please help us maintain our schedule by being ready.

Fares

Automated Fare Collection – All passengers must set up an account Read more here.

ADA – $3.00 each way within the ADA service area. $4.00 to go beyond the ADA service Area to one of BAT’s communities. All of Brockton is within BAT’s ADA service area, as well as parts of Avon, Abington, Whitman, Stoughton, and Easton. Call (508) 584-5530 to determine specific trip eligibility.

Seniors – $3.00 each way within the same community. $4.00 from one community to another community.

Groups of 6+ people traveling together, to and from the same destination, ride for half fare.

Ten Ride Pass Books are available for $30 and $40 for the convenience of our passengers. For more information, please contact DIAL-A-BAT at 508-584-5530.

Personal care attendants ride for free. Companions are limited to one and must pay the regular fare.

Cancellation and No Show Policy

If you need to cancel your ride, please call us at least an hour in advance of your reservation.

Last Updated: 10/13/2022

Vehicle Types

Vans: Lift Provided, Accepts Wheelchairs

Type of Trips Provided

Boston hospital trips
Medical/Healthcare
Recreation
Shopping

Eligibility Requirements

Disabled persons are required to fill out a form, There is no application process for Seniors

Cancellation Policy

No cancellation policy

Reservation Types

By 12:00pm day before appointment Mon-Fri

Special Services

Door to Door, Ride sharing

Payment Types

Cash

Days of Service

Monday

6:00 AM - 9:00 PM

Tuesday

6:00 AM - 9:00 PM

Wednesday

6:00 AM - 9:00 PM

Thursday

6:00 AM - 9:00 PM

Friday

6:00 AM - 9:00 PM

Counties & Cities of Service

NORFOLK: AVON, STOUGHTON

PLYMOUTH: ABINGTON, BRIDGEWATER, BROCKTON, EAST BRIDGEWATER, WEST BRIDGEWATER, WHITMAN

SUFFOLK: BOSTON